3 key considerations before starting onboarding remotely


Carlos P Hornstein

Founder & CEO

 
Read more about Carlos

The pandemic has had a profound impact on the world of work disrupting it in multiple ways. With most of the world operating remotely, we are now facing new challenges such as the need to onboard new hires remotely and reboard the existing workforce. Follow these 3 tips for a successful remote onboarding to improve productivity ratios and retention rates:

1. Make newcomers feel “at home” and welcome to their teams

Company culture is essential to integrate new employees into the community and to develop a stronger sense of belonging. Besides, promoting work environments based on open communication has plenty of benefits, such as connecting and engaging teams, increasing collaboration, and building a great work atmosphere: the foundations of high-performance teams.

TIPS:

1. Organize a welcome video-call with other staff members and give them a virtual tour of the office. Optionally ask new hires to record a brief video of themselves, sharing a few facts about them, from hobbies to favorite local restaurants; coworkers could do the same.

2. Provide newcomers a mentor/buddy who will be able to clarify their questions and doubts about the organization in an informal and trusted way.

 

2. Communicate constantly and build a continuous feedback loop

Ensure new hires fully understand the company goals and their own objectives and how these relate to the overall goals from the very start. Moreover, to be successful, managers should be extremely involved in the new hire employee onboarding process, building trust with ongoing bi-directional communication.

TIPS:

1. Carry out weekly one-on-one meetings (30 min-45 min) to discuss the role and responsibilities, get to know the new hire better, and to share company news and other matters.

2. Run bi-monthly check-ins to review progress and identify any issues; cover four simple questions: what did go well in the last period, what should the employee improve, what would be his/her focus in the next period, and how can you help the employee. Also, share a final evaluation, from 1 to 5, about the new hire´s performance during the last period.

 

3. Provide effective training

New hires need to know company products and processes, how tools and software work, where to find the company’s repository, among others.

TIPS:

1. Use short video assets, apply micro-learning principles and build a journey so that all content is spread over time, even before day 1, allowing new hires to learn at their own pace. Don´t forget to track their progress.

2. Judge the value of each micro-learning asset asking two questions: one to evaluate the quality of the content, and the second one to assess how useful and relevant it was to the learner.

A well-defined remote onboarding process can be a rewarding experience for all parties involved due to its deep impact on all departments of a company. Thus, the price of not getting it right is too high. Onboarding remotely effectively is all about giving newcomers a great employee experience, as well as stay involved in and care deeply about employee success in the long term. Asking employees how do they feel every day might be a good start to help your company transition into a new work reality in these times of COVID-19 and beyond.

Ready to onboard and reboard new and old hires successfully? Learn how niikiis, an intuitive onboarding platform, will help you strengthen the interactions between employees, employee and manager, and even employee and enterprise, keeping your people engaged and part of the community.

These are exciting times to be in HR: Don’t get left behind!


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