The importance of clear comms should never be overlooked when sharing workplace changes. It’s something that many firms have learnt the hard way over the last few months. In fact, the coronavirus pandemic has showcased how firms should and shouldn’t relay changes with their workforce. Highlighting best practise, Adrian Binfield, HR Director for Business Continuity at BT and Denise Bird-Newell, Director of Human Resources & Facilities at Clarins Group, tell HR Grapevine what they’ve learned…


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