EI or IQ?
The business case for emotional intelligence
A study on 515 senior executives found that those who were strongest in emotional intelligence were more likely to succeed than those strongest in either IQ or relevant previous experience.
Egon Zehnder International
3% of Human Resource (HR) managers say that increased motivation and morale is the greatest benefit of having emotionally intelligent staff.
40% of HR managers said soft skills, such as communication, problem-solving and adaptability, are more difficult to teach workers than technical abilities.
Jo Maddocks, Director & Chief Psychologist at JCA Global recently wrote an article arguing that there is enough evidence to suggest that the emotional intelligence and behaviour of leaders can significantly influence the emotional climate and effectiveness of groups within an organisation. Maddocks also wrote that results show negative leadership behaviours have greater impact on all workplace groups than positive leadership behaviours.
92% of employees think they have strong EI; slightly fewer (74%) believe their bosses do.
95% of HR managers and 99% of workers agree that strong emotional intelligence is important, however 30% feel most employers put too little emphasis on EI during the hiring process.