
Learning to feel



2018 was a difficult year. With never-ending Brexit arguments, the introduction of GDPR, gig economy rulings and changes, data scandals, divisive memos, votes of no confidence, recriminations regarding improper workplace behaviour and systemic inequality, Trump – the list goes on and on – many of us are likely to be quite happy to see the back of it.
Yet, from this vantage point it looks like 2019 could play out similarly With none of the above listed problems being ‘solved’ last year, or able to be sorted by a one-time fix, they will all require our focus over the coming 12 months. For HR, there’s even more to grapple with: add in ailing productivity, where best to implement technology, how to sensitively manage automation, overseeing restructuring and changing workplace norms as well as changes to legislation, employee expectations, and political upheavals with the ability to completely change the world of work (Yes, I am hinting at the B word).
There is help out there though. For this issue, we spoke with British Airways who were candid about the ways in which their people function wasn’t quite up to scratch and what they’re implementing to get it there. We’ve also spoken to top-level HRDs about how to become ‘resilient’ as an organisation - as well as on a personal level. Additionally, we’ve quizzed the experts on how diversity, ‘out-there’ perks and benefits and proper leadership talent pipelines can help secure a business against potential potholes, bumps and unexpected occurrences as the year progresses.
As ever, stay safe and enjoy.
