If we’d told you this time last year that a flu pandemic would close the majority of the globe in 2020, would you have believed us?
That children would be home schooled, airplanes grounded, supermarket shelves emptied, and face masks would become the norm?
We wouldn’t have believed us either.
But it’s all happened.
Before this year, many businesses performed continuity planning as a best practise risk management exercise – taking care of the ‘what ifs’ and the ‘it’ll probably never happen but…’.
However, the disruption caused by the Coronavirus pandemic has shown businesses around the world the worst can indeed happen.
So, as we start to understand what we need to do to make our workplaces COVID-secure, we also need to reflect on all we‘ve learned through the Coronavirus pandemic – making sure we’re prepared for whatever other ‘what ifs’ become real.
Here are a few ways HR technology can help...
Supporting back to normal
When the Coronavirus first hit the UK, technology not only enabled employees to effectively work from home; it also provided HR teams with insight into which employees were at the highest risk by providing data on demographics and pre-existing health conditions.
Whether they’ve been working remotely throughout the crisis or furloughed, you need to make sure your employees return to the ‘new normal’ of swiftly and smoothly. Simplifying tasks such as absence tracking, equipment logs, contract changes, desk assessments and other return to work processes will be essential. HR technology can help you manage this influx of activity – no matter how big your workforce is or what your new business as usual looks like.
A human approach is needed more than ever when communicating through a crisis. To keep your employees engaged and supported, your communications needs to be regular, clear, easily accessible, and (arguably, most importantly) two-way. You need to know how your people are feeling, what questions they have, and the worries keeping them awake at night. HR technology can help you achieve this by providing a host of communication tools, such as surveys, microsites, and social tools.
Structure and processes can be comforting in a crisis, and HR technology can also help you achieve this through automation so your leaders can focus on the human side of people management.
Planning for the future
Having faced such a seismic shift to the way we live and work, now is the time to consider lessons learnt and review existing business continuity plans in case there is a ‘next time’. Covering a remote working strategy, payroll continuity and much more, your business needs to make sure its continuity plans are resilient and robust. HR technology can provide functionality to help your core processes work whenever and wherever they’re needed. People data, provided through dashboards and reporting tools, will also answer questions about what your workforce looks like and support your decision making.
Ready for anything
Cascade’s HR and Payroll Management system is at the forefront of business continuity planning. Whatever your business’s needs, our software can deliver a dynamic HR solution that meets them. Helping you to streamline your processes and improve employee engagement - enhancing your competitive advantage right now while also preparing your business for everything the future holds.