UK 
United States
'Uncomfortable & anxious’ | Front-line staff filmed for social media without consent - why HR must intervene
NHS staff have reported concerns about being filmed by patients without consent,...
HR Grapevine
Uniform U-turn | Currys 'discontinues' Palestinian flags from staff badges after customer complaints
Currys said it will explore 'alternative ways' to show language signals and remains...
HR Grapevine
EX and CX | Why meeting staff needs should be as quick as buying shoes from Amazon
While meeting customer expectations has long been viewed as the cornerstone of business...
HR Grapevine
From flatpack to flexibility | How IKEA stopped its staff from quitting and solved its turnover crisis
IKEA revealed how it stopped its workforce from leaving the company during a period...
HR Grapevine
Hospitality | New tip allocation legislation: explained
Hospitality businesses now need to watch out when it comes to tip allocation. If...
HR Grapevine
'It's illegal' | Third of customers sexually harassed by 'pest' workers illegally using personal details
A recent study conducted by the UK's Information Commissioner's Office has unveiled...
HR Grapevine
Leader Interview | Discussing collaboration with Phil Neal, Vice President, Industries at Salesforce
Customer centricity is central to what we've done and what we will continue to do....
HR Grapevine
Leader Interview | Discussing customer centricity with Adam Jones
I'm Adam Jones, Strategist at Pointnext Technology Services. We are an edge to cloud...
HR Grapevine
Employee care | Looking after your people the Wagamama way - Covid-19's impact on employee wellbeing
Covid-19 certainly hit the UK leisure and hospitality sector hard. From the first...
HR Grapevine
HSBC | Branch staff learning Welsh - here's how this can help HR
The banking giant HSBC UK has rolled out an initiative to help its branch staff in...
HR Grapevine
Scheduling Management | 3 ways poor scheduling is harming your business...and what to do about it
Times are tough right now across all sectors. Yet, an exclusive international new...
HR Grapevine
Virgin Media | How can HR engage staff on sustainability
Over the past few years, Katie Buchanan, Head of Sustainability at Virgin Media,...
HR Grapevine
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Video Feature | How to improve your employer brand
A negative employer brand can tarnish a company, preventing it from attracting new...
HR Grapevine
Culture | HRD reveals why company purpose is so important
The HR Director at pet food brand Lily's Kitchen exclusively told HR Grapevine...
HR Grapevine
Engagement | HR: Tools for boosting the employee experience
HR leaders across multiple sectors are already investing time and effort into improving...
HR Grapevine
Ryanair woes | Can negative comments affect your brand?
Ryanair boss Michael O'Leary has faced criticism after he made comments suggesting...
HR Grapevine
Conduct | Starbucks employee QUITS using explicit song
Rather than contacting HR and arranging an exit interview, one employee sang to his...
HR Grapevine
Culture | Staff created ghoulish group chat to vent about customers
TSA employees allegedly used the Facebook group to abuse customers using...
HR Grapevine
Job losses | What will happen to the staff at Thomas Cook?
In the wake of yesterday's news, many Thomas Cook employees are unsure about...
HR Grapevine
Leadership | No, the customer isn't always right...
When you work in a customer-facing industry, it's always...
HR Grapevine
