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From flatpack to flexibility | How IKEA stopped its staff from quitting and solved its turnover crisis

How IKEA stopped its staff from quitting and solved its turnover crisis

IKEA revealed how it stopped its workforce from leaving the company during a period of high turnover and poor retention.

Reportedly, by 2022, more than a third of the Swedish furniture company’s staff were leaving every year – this amounted to more than 62,000 workers globally quitting annually.

The company reported each departure was costing them roughly $5000 (£3910 at the time of publication)

In an interview with Bloomberg, IKEA’s CEO, Jon Abrahamsson Ring described how talent became “suddenly very scarce”.

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