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McDonald’s 'Famous Orders' | What can EX teams learn from customer experience?
Customer experience - including the example of McDonald's 'Famous Orders' customer-led marketing campaign...
HR Grapevine
'Lack of trust' | Employee surveillance is legal - but is it an ethical employer practice?
When the implementation of any form of surveillance software is based on a lack of trust, it raises an...
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Future of work | One in three have side hustles, should HR be concerned?
There's no denying that 'side hustles' are growing in popularity. The concept, which basically...
HR Grapevine
Employee Appreciation Day | Complicated, exclusionary, or just plain boring? Let's fix your recognition program
There are many frustrations with employee recognition programs. Infrequent recognition from managers...
HR Grapevine
Five lessons from Netflix | What are culture playbooks and how can HR create one that employees actually use?
A properly codified and detailed company culture in a playbook, deck, or other document can create clarity...
HR Grapevine
Sentiment analysis | AI for open comment employee feedback: The rewards, the risks, and the reality
There has been significant growth in the sophistication of sentiment analysis thanks to AI. However,...
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'Second-class' employees | Are you giving contingent workers the employee experience they deserve?
Contingent workers have historically been treated as a different 'type' of worker by most organizations,...
HR Grapevine
ArtCenter accessibility | How one of America's top art colleges is rising above the 'reactionary' media DE&I debate
Focusing on noise, politics, and discourse can distract from the ultimate goal of creating a fair, equitable,...
HR Grapevine
U.S. Election 2024 | What can HR do when political disagreements creep into the workplace?
Political polarization has rising in the U.S. for decades and has accelerated sharply since the turn...
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Everyone’s an expert | Armchair psychologist managers: An unexpected risk in America's employee mental health crisis
When managers attempt - albeit with positive intentions in mind - to offer mental health support,...
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Mental Health | How can HR fix America's burnout permacrisis?
Yes, external crises are compounding the stress and burnout employees face, and improving support when...
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HR evolution | Transactional HR isn't enough. Let's try transformational employee engagement instead
The transactional portion will always be a part of HR, but for people leaders who wish to improve employee...
HR Grapevine
Bias busting | How to engage leaders in reviewing and identifying systemic bias
It's tough to avoid distraction, particularly when it comes from within the organization. But HR has...
HR Grapevine
Strategy & communication | How to give employees the transparency they're asking for
Employees are asking for more transparency from business leadership after being left in the dark by their...
HR Grapevine
Boardroom Dispute | Disney's boardroom battle hits boiling point - HR must help avoid the fallout when leadership gets ugly
Disney's latest boardroom showdown is a reminder of the "demoralizing and disruptive" impact when business...
HR Grapevine
Building empathy | Judge sentences abusive customer with unusual punishment, with key HR lessons
Empathy within the workplace should be a constant concern for HR professionals. Recognizing that each...
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Bleisure trips | Is this rising trend something HR should be worried about?
Dubbed 'bleisure trip', this business turned leisure trip can be a way for employees to get a holiday...
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Wellbeing crisis | Managers are vital in combatting poor mental health, but the current system is broken
As you likely know only too well, the HR function isn't an island. It isn't a separate entity, floating...
HR Grapevine
International HR Day | Celebrating the critical role of the people function
International HR Day took place on Saturday, May 20th, recognising and celebrating...
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Who helps HR? | How to see the signs of burnout in yourself, and what to do about it
It's safe to say that, after a period of rapid change and movement over the past few years, we're...
HR Grapevine
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