Sentiment analysis | AI for open comment employee feedback: The rewards, the risks, and the reality

AI for open comment employee feedback: The rewards, the risks, and the reality
AI for open comment employee feedback: The rewards, the risks, and the reality

For every stride forward HR has made in its ability to listen to its employees, there is still an inescapable frustration from workers that their voices are not heard.

In a LeadershipIQ study of over 27,000 executives, employees, and managers, less than a quarter of employees say their leadership always encourages and recognizes feedback or suggestions for improvement. Indeed, whilst we have moved beyond the annual engagement survey of old to more sophisticated forms of employee listening, frustrations over compensation, recognition, wellbeing, flexibility, and other aspects of the employee experience are ever-present.

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