Jonathan Hussey

Operations Director


 

How to create a culture that drives retention, collaboration, and innovation


 

Jonathan Hussey

Operations Director



 

Jonathan Hussey

Operations Director


In today’s diverse workplace, promoting respect for colleagues' sexuality, race, age, and gender is a strategic advantage as well as a moral imperative. Creating an inclusive and productive environment benefits individuals and organisations alike, fostering collaboration, innovation, and overall business success.

Despite these clear benefits, a significant number of employees still report experiencing insensitivity and exclusionary behaviours.

Indeed, Human Resources (HR) professionals constantly navigate complex interpersonal dynamics within the workplace. Balancing the diverse backgrounds and experiences of employees while ensuring a cohesive and respectful environment is no small feat, and requires ongoing work as the organisation shifts over time. So, how can HR professionals achieve this complex and continuous task, and what benefits await those who do so?

What are the benefits for HR of creating respectful and inclusive cultures?

The necessity for respectful and inclusive workplaces has consistently been underscored by authoritative research. According to a 2020 study by McKinsey, companies in the top quartile for ethnic and cultural diversity on executive teams were 36% more likely to outperform on profitability. Furthermore, a 2019 report by Deloitte highlighted that inclusive teams improve team performance by up to 30% in high-diversity environments.

The benefits are both immediate and long-term. For HR departments, creating an inclusive culture serves as a vital resource in fostering a positive working environment. By addressing issues of insensitivity proactively, organisations can prevent conflicts, reduce employee turnover, and enhance overall job satisfaction. A respectful workplace culture not only meets legal and ethical standards but also drives organizational success by unlocking the full potential of the workforce.

 

How can HR create a respectful and inclusive culture?

Recognising the continuation of insensitivity and exclusion reported by employees, and the complexity of the task facing HR professionals, we understand that help is needed. HR professionals need to intervene when insensitivity occurs, but that’s no mean feat without extra support from a dedicated partner.

To that end, RSMS has developed the Employment Support Hub, a cutting-edge suite of interventions designed to address insensitivity in language and behaviour among team members.

Our expertise in this area, particularly within the public sector, translates seamlessly to the private sector. With extensive experience addressing similar challenges in various governmental departments, we understand the nuanced issues HR professionals encounter daily.

Accordingly, RSMS has developed a suite of interventions tailored specifically for the workplace, aimed at addressing and rectifying instances of insensitivity in language and behaviour among team members.

The Employment Support Hub offers targeted interventions for those whose conduct falls short of expected standards. These interventions are grounded in Cognitive Behavioural Therapeutic (CBT) principles, challenging team members to reflect on their behaviour and its impact on others.

Why do interventions help drive inclusivity and respectfulness?

Our interventions help build a culture of continuous improvement. Employees who go through the Employment Support Hub are better equipped to handle diverse perspectives and collaborate effectively, leading to higher levels of innovation and efficiency. This positions RSMS as an indispensable partner to HR departments, committed to fostering positive workplace environments and promoting sustainable business growth.

Developed by a team of subject matter experts and clinical psychologists, the Employment Support Hub guides users on a journey of self-discovery. The interventions foster personal responsibility and self-awareness, helping individuals understand how their actions affect their colleagues. Through this process, employees learn to align their behaviours with the values of respect and inclusivity, ultimately contributing to a more harmonious and productive workplace.

Our digital platform has been tested on over 40,000 individuals and has a strong evidence-base to support behavioural and attitudinal change.

RSMS believes that respect and inclusivity are foundational to a thriving workplace. By partnering with HR professionals, we aim to transform workplace cultures, driving both personal and organisational success.

Join us in our mission to promote respect, unlock potential, and build a brighter future for your organisation. Together, we can make a difference, one intervention at a time.