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The latest trends and insight for HR tech and software.

Case studies and news about how people teams at leading brands are tackling today's tech challenges.

Featuring tips and new best practice for software integration, digital transformation and the latest solutions to hit the marketplace.

HR Software Trends

Published Thursday 1st September

Could using TikTok help HR attract Gen Z into work?

TikTok is a popular video-sharing platform that many people use to create singing, dancing and comedy reels. But, increasingly, its presence appears to be making its way into the world of work.

In fact, job site Indeed recently announced that it was partnering with TikTok to launch a campaign aimed at young jobseekers in Singapore.

What’s interesting about this partnership is that it blends social media with employment and hiring and shines a light on how TikTok could be used to help attract Gen Z talent into work.

“TikTok, which is one of the most fastest-growing social media platforms in the world, is now a great way for businesses to attract younger generations as it’s engaging, interesting, and authentic.

“This is because young people today prefer to do and see things ‘on-the-go’ and want something that grabs their attention in a creative way,” Bhanu Dir, CEO at Steps to Work said.

Published Tuesday 23rd August

Recruiter exposes 'hack' candidates are using to get past AI recruitment software

A former recruitment consultant has shared her ‘hack’ for getting past the initial screening process when applying for jobs.

Now a TikTokker, Anya Kitt said in a video – that’s since gone viral, with over 950,000 views – that jobseekers who want to get past the AI software that’s widely used to screen applicants can do so by typing the list of duties required in the job advertisement into the CV’s margins (in Microsoft Word) then turning the text to white.

This, she said, will ensure the invisible text is picked up by the algorithm, guaranteeing that the applicant gets through the next stage of the application process. Explaining this in more detail in the video, Kitt said: “The reason why is that there’s an algorithm and these keywords will get you past the initial screening process, which is all robotic, to an actual person.

“We used to do this as recruiters all the time to get our candidates in above the rest. It’s not the most ethical but neither are these f***ing screening algorithms so use the system,” she added.

Published Monday 22nd August

These are the top questions being asked about training at work

Learning and development (L&D) is mutually beneficial for both staff and the business. L&D gives staff the opportunity to learn more and excel in their positions and, for employers, it can be a good way to plug skills gaps and boost morale and engagement in the workforce.

Despite its importance, new research has suggested that staff are turning to Google to get answers to some of the most pressing training-related questions. According to new Digits analysis, the question ‘Do you get paid for training at work’ was one of the most searched for, suggesting that internal communication around L&D offerings needs to be improved.

Commenting on the findings, Bradley Burgoyne, Head of Talent at Digits, said: “What it highlights to me is that people do want to understand more about what training and development involves and how to make it work for them, which is great because training should benefit employees and organisations equally.”

Burgoyne added: “It also shows that HR and L&D teams have a real opportunity to spearhead knowledge sharing within their organisation. Thanks to this new research, we know the most popular training questions that employees are asking. So, it’s up to employers to be more proactive in communicating the answers to these questions to their workforce.”

Published 26th July 2022

Why getting payroll right should be a top priority for HR

With the widespread cost-of-living crisis and talent shortages impacting businesses in all sectors, this puts the onus on HR to ensure that workers receive their wages in a timely manner. One expert has suggested that avoiding payroll problems is perhaps even more important than ever before.

John Pearce, SVP Payroll Operations at CloudPay, said: “Avoiding payroll errors is desirable at any time, but during a cost-of-living crisis and a nationwide skills shortage, it’s arguably more important. With people across the country feeling the pinch as energy costs rise, the personal impact pay errors can have on individuals can be damaging.

“And, if staff aren’t paid on time and correctly, the likelihood of them leaving for a new position elsewhere increases. The knock-on effect this has on a business’s ability to continue with day-to-day activity makes payroll efficiency crucial.”

Published 18th July 2022

Next & Asda hit with controversy following payroll errors

Workers at two of the UK’s biggest retailers have been underpaid by hundreds of pounds over several months, forcing some to use foodbanks and skip meals just to make ends meet. Separate payroll system glitches have hit the pay packets of Asda and Next employees, at a time when many are struggling to stretch their wages even when paid correctly.

According to the Sunday Times, Next’s issues began in February when the firm outsourced its payroll management to US tech company Oracle. The company employs around 43,000 people in the UK, but it is unknown just how many have been affected by the pay errors. Some staff told the Sunday Times they had missed out on as much as £200 per month. Others claimed they had cancelled days off to bolster their wages.

The GMB union said it had also had reports of some workers’ benefits being cut, due to them being overpaid one month and having the amount deducted from their next pay packet.

Guide to your company’s payroll maturity

Guide to your company’s payroll maturity

In the shape-shifting wake of COVID-19, companies the world over are renewing efforts to improve operational efficiency and cut costs, anticipating the difference these actions could make to their longer-term business performance.

The pandemic exposed lingering structural problems in payroll, revealing a pressing need for the function to evolve from unpredictable and reactive to data-driven and strategic.

These issues look set to intensify as firms face ongoing difficulties in recruiting payroll professionals with sufficient strategic, technical and analytical know-how.

Download this report covers:

  • Why payroll maturity matters

  • The three phases towards transformation

  • The technological capabilities needed to expand

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Published 9th June 2022

Why VR may be a pathway to more talent

Sourcing top talent in the current market is a challenge that’s likely affecting all businesses. However, PwC’s recent The Future of Recruiting whitepaper recently found that 65% of candidates said they’re more likely to consider taking a role if they had a chance to experience the actual job through technology.

Virtual reality is particularly intriguing to 64% of in-demand workers, while 55% said they’re interested in video game style, interactive interviews, PwC reported. Similarly, the number of companies using video interviews, including async, has risen drastically since 2019, and is still on the rise. Gartner reported that last year 86% of surveyed business leaders said they’d used video interviewing in recruitment.

Talking on the subject, Luke Parry, Director of Global Consulting at talent acquisition firm Cielo, recently told HR Grapevine: “The introduction of VR could facilitate a shift in recruitment to where an interviewer isn’t required at all. The implications of this might be profound, relying on advanced AI to accurately assess a candidate for a role. This could also have time-saving and cost reduction benefits.”

Published 9th May 2022

What does AI mean for the workforce?

Artificial intelligence (AI) is here – and it has, just like other modern tools, simply enhanced our way of life. It has made work easier by automating mundane tasks. Much like the conveyor belt in factory working, it has increased production. But has it made life better for workers?

PwC’s recent Global AI Study focused on how much the technology could be worth for your business and found that: “AI could contribute up to $15.7 trillion to the global economy in 2030, more than the current output of China and India combined. Of this, $6.6 trillion is likely to come from increased productivity and $9.1 trillion is likely to come from consumption side effects.”

The other area in which AI can help is analysing data about where the best people around the world job search. If you are only using LinkedIn, for example, you’ll attract primarily Western, male, older, white-collar applicants.

If your goal is to improve your bottom line, then diverse teams are the way to go: diversity helps you think like your customers and to bring in a broad, varied viewpoint.

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