Podcast | CPO, ISS: Tackling attrition cliffs through inclusive, data-driven HR leadership

To build culture, engage employees, and drive business success, the modern HR leader must bring an inclusive mindset and a data-driven approach to their organization.

One HR leader embodying that approach is Lisa Mitchell-Kastner, Chief People & Culture Officer at global facilities management leader ISS.

Mitchell-Kastner joins the HR Grapevine podcast to share her guidance on AI and analytics in frontline workforce strategy, and how they helped her business to become more data-driven with workforce decisions around attrition cliffs.

She also reveals how HR teams can advance inclusive workforce strategies through a social good framework, and how employee input has shaped culture-led programs and the company’s EVP.