HR is evolving: Here's how I made my people function more valuable to the business

In the first of a three-part series, Usha Kakaria-Cayaux, CHRO at Olam Food Ingredients (ofi), looks at the evolving role of HR...
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HR is evolving: Here's how I made my people function more valuable to the business
Usha Kakaria-Cayaux, CHRO at ofi

You might expect a CHRO to make the case for HR being strategic, but tellingly, it’s the CEO who is now asking their HR partner to step up.

According to data from Accenture, the good news is that 89% of CEOs say HR should have a central role in the business. The bad news is only 45% of CEOs say they are creating the conditions for HR to lead business growth successfully. So, what does that mean for the HR function? What can we do to accelerate the change?

As the CHRO for OFI, overseeing a primary workforce of more than 18,000 employees - a figure that more than doubles when considering our seasonal employees - across 50 countries, people are at the heart of our business.

An effective, adaptable HR function is mission-critical to our work with farming communities across the globe to grow, source, and produce ingredients. It’s an equally vital component to the delivery of a myriad of projects our people are involved with in co-creating to find solutions to customer challenges, such as a new chocolate ice-cream coating or a complex spice blend for noodles for one of the big food brands.

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