Conflict management | Discover the essential tips in successfully handling disputes within the workplace

Discover the essential tips in successfully handling disputes within the workplace

We’ve all experienced tension and disputes in the workplace, and in some cases, conflict and disputes are a typical and expected occurrence.

Dealing with these cases, whether it's a grievance, disciplinary or a bullying investigation can be time-consuming and costly for any business. Having a number of key measures, and policies in place can help handle these effectively consequently minimising disruption and preventing lengthy and complicated cases.

In this article, Alastair Currie, an Employment Partner at Bevan Brittan, a UK top 100 commercial law firm discusses his essential tips for successfully handling disputes within the workplace. These include the following;

  • Developing terms of reference

  • Capturing the allegations

  • Anonymity and reluctant witnesses

  • Audit trails and record keeping

Ultimately, businesses should aim to keep disputes and conflict cases to a minimum, although even those businesses with policies and procedures in place can encounter disputes and conflict cases. However, learning how to successfully handle these cases will improve your business' relationships or service as a result. Investing time in your policies and procedures help to ensure all those involved have the correct expectations and having the processes in place helps to minimise risk.

Find out more now

Promoted by

Selenity transforms businesses through cloud technology. From human resources and finance to procurement and legal, our solutions help companies to develop efficient processes and workflows; allowing them to more effectively manage people, expenses, and contracts. 

Related Content

Future of learning | CIPD's L&D Chief explains how fresh learning can boost productivity
Successful L&D can no longer be a tick box approach...
    | Feature
  • | 11

Future of work | Flexible working that bends to your business needs
The benefits of working remotely are increasingly apparent but is it the right move for every organisation?
    | Long Read
  • | 178

Workplace education | One third of UK employees feel unqualified
60% of those polled claimed that regular access to education had a direct effect on their happiness and wellbeing…
    | News
  • | 13

Clear Review


Recording available
HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
Appraisals, Anxiety & Psychological Safety: The Future of High Performance

Health Shield

Learning Resource

Download Now
HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
A Guide to Improving Workplace Wellbeing

More Insights Like This