Culture | When disengagement leads to mistakes: rethinking your people engagement strategy

Research has shown that employees who are engaged in their work tend to be happier and healthier, which can lead to greater employee retention and productivity – those who aren’t are 60% more likely to make mistakes in comparison with their engaged colleagues. They are also more likely to be less productive.

In the wake of the COVID-19 pandemic when thousands of employees found themselves working remotely for the first time, it’s been challenging for employees to feel connected to their organisation, leading to record rates of employee disengagement. A recent survey cited more than 40% of employees are considering leaving their employer this year, so what could this mean for the engagement levels in your business?

There’s no denying that feeling engaged is good for your people, and it’s also good for business. Levels of engagement can be measured across many important metrics including customer satisfaction, productivity, innovation, staff retention, and efficiency. In today’s predominantly virtual environment, it takes more than the basics to create an engaged culture across your business.

Designing and implementing an effective people engagement strategy to support job satisfaction and overall performance and productivity is a step in the right direction.