How one business made their office design so alluring no-one wants to WFH

Low-stimulation work zones, pet and child-friendly areas, plants, and natural light - these are all features of Commercial's new office, a business transformation partner. As one of the first truly inclusive workspaces of its kind, Managing Director Simone Hindmarch spoke to HR Grapevine about why the company chose to invest in human connection through the design of its office space.

Why did Commercial feel it important to put inclusivity at the heart of its office design?

By making inclusivity central to the design, we’ve aimed to remove barriers that can limit performance. This benefits everyone, but is particularly valued by those who find traditional office settings challenging.

We’ve always found that our focus on sustainability and responsible business naturally attracts people who care, not just about their role but about the wider impact of their work. Creating an inclusive work environment is a logical extension of that mindset.

We wanted to design a space where people can be themselves, rather than having to adapt to a one-size-fits-all office. That means recognising that individuals experience environments differently, whether because of neurodiversity, working style, or personal preference.

Even relatively simple decisions, such as moving away from stark, bright interiors towards calmer, nature-inspired colours, have had a noticeable impact. Colleagues have messaged me to say how much more comfortable and focused they feel in the new space.