Leading supermarket chain ASDA recently announced significant progress on its two-year digital transformation journey, bringing together all HR technology and related services into a single consolidated platform.
The platform is designed to improve the experience for its 150,000 employees, creating a central hub for employees to flag HR issues, order equipment, and complete any other people-oriented task.
It’s a move that many other businesses will be considering in 2025 and beyond. The idea of a centralised, simplified platform that removes complexity for staff while potentially lowering costs and improving security is compelling—but digital transformation journeys are notoriously difficult for a reason.
Why are employers trying to create central HR platforms?
Adrian Berry, CTO of ASDA said the “huge transformation” for the supermarket is “already boosting colleague satisfaction and feels like we are arriving at one central place to deal with everything from logging incidents to communicating with suppliers.”
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