'M&S Family' | Why maintaining relationships with former staff makes business sense

Earlier this year, British retailer M&S announced that it would be launching its first official alumni network called ‘M&S Family’.

This network consists of colleagues past and present and allows all colleagues who have worked for the business to remain a part of the family, and have the chance to continue their contribution to the business.

Members of the platform will be kept up-to-date with the latest news from the employer, give them access to live job opportunities, as well as enable them to find out how to get involved with new M&S initiatives.

In addition to this, the well-known retailer is also in the throes of curating content for its alumni, as well as a series of exclusive events with the help of its ‘M&S Family’ Founder Panel.