'Extended family' | M&S launch alumni network for past & present staff

M&S launch alumni network for past & present staff

British retailer M&S has announced that it will be launching its first official alumni network to bring together the passion and support that exists within its global community of former colleagues.

'M&S Family', which will consist of colleagues past and present, will allow everyone who has worked for the business to stay part of the family and have a chance to continue their contribution to the organisation.

Members of the new platform will be kept up-to-date with the latest news from the employer, have access to live job opportunities, and also find out how they can get involved with new M&S initiatives.

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In addition, M&S is also in the process of curating content for its alumni, as well as a series of exclusive events with the help of its M&S Family Founder Panel. The panel is made up of the leaders of existing smaller alumni groups on social media and some of the retailers’ longest serving store managers.

The programme will include a Q&A with Mel Smith, Ocado Retail CEO and former M&S Strategy Director, while each month will spotlight a different alumnus. The launch interview will be with Ian Walker, Co-Founder of Laundry Republic, who had his first job at M&S Guildford.

Plus, members will also be encouraged to share their own stories, pictures and memories with one another.

Commenting on the launch, Katie Bickerstaffe, Chief Strategy & Transformation Director and Sponsor of the M&S Family Alumni Network, shared that its purpose was to ensure that staff remain a part of the family within the business, adding that M&S has “an enormous opportunity to build an incredible community that supports each other and can helps us transform M&S”.

“It’s our people – past and present – that make M&S special. When you work here, you join a big, diverse family and become part of a business and brand that’s stood the test of time. That connection never leaves you, even when you move on. We have a huge community of former colleagues who remain our most passionate advocates and constructive critics,” Bickerstaffe explained.

“But to date, we’ve barely scratched the surface when it comes to tapping into the enthusiasm and opportunity our fantastic extended M&S family can provide – be that supporting our recruitment pipeline, mentoring, backing our community initiatives or providing candid feedback on our products and services.”


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