How we're reimagining onboarding to deliver the ultimate employee engagement

Philomena Gray, Global Chief People Officer at Imagination offers an inside look at the global branding agency's outstanding onboarding journey...
HR Grapevine
HR Grapevine | Executive Grapevine International Ltd
How we're reimagining onboarding to deliver the ultimate employee engagement

How an employee feels about their journey with their employer is crucial to attracting and retaining top talent, boosting engagement, and - as a result - improving productivity. Following recent trends such as the Great Resignation and Quiet Quitting, 2024 research from LinkedIn’s Workforce Confidence Index survey found that close to half of U.S. workers plan to look for a new job this year.

The employee experience journey includes everything from finding talent to onboarding, training and development, and more. Its goal is to keep employees engaged in the moments that matter. By building processes, procedures, and an overall experience, managers and HR leaders can ensure that employees have a better time from the get-go.

At Imagination, we have created processes that have overhauled our onboarding program. By identifying the key moments and removing the pain points, which of course are different for individuals at different times, you can make the onboarding process work for everyone.

Businesses must align their entire process to ensure that the employee experience journey is positive from start to finish. From onboarding and providing a positive first impression of the company, to offboarding and ensuring that your future ambassadors are singing your praises, every touch point of the employee experience journey is equally important as the next.

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