Conflict management | Discover essential tips for successfully handling disputes within the workplace

Discover essential tips for successfully handling disputes within the workplace

Workplace conflict can have a negative impact on an organisation and its employees.

Whether it's a grievance, disciplinary or a bullying investigation, they can be time-consuming and costly for any business. Having several key measures, and policies in place can help handle these effectively, consequently minimising disruption and preventing lengthy and complicated HR cases.

In this article, Alastair Currie, Employment Partner at Bevan Brittan, a UK top 100 commercial law firm discusses his essential tips for successfully handling disputes within the workplace. These include the following:

  • Developing terms of reference

  • Capturing the allegations

  • Anonymity and reluctant witnesses

  • Audit trails and record-keeping

However, learning how to successfully handle these cases will improve your business' relationships or and service as a result. Investing time in your policies and procedures will help to ensure all those involved have the correct expectations and having the processes in place helps to minimise risk.

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