Change | 3 trends you must follow to transform employee engagement in 2021

Having an engaged workforce is much more than simply a ‘nice to have.’ 

The commercial advantages for companies with engaged employees include profits and productivity that are 20% higher, lower staff turnover and absence, better customer service and satisfaction, and a range of health and wellbeing benefits.

It’s a significant impact. So much so that in a recent webinar on workforce trends in 2021 hosted by Quinyx, with Forrester's David Johnson as keynote speaker, viewers heard that engaged employees generate 81% higher customer satisfaction, employee turnover is reduced by 50% and the secrets to transforming employee engagement is to ‘empower, enable, and inspire.’

These are the trends to follow in 2021 in order to empower, enable, and inspire your employees and transform your employee experience: