According to Martin, one of Notion’s leading Executive Coaches, “Coaching 'one-to-one' is both a skill and an art; it takes many hours of training in the use of communication techniques and understanding important aspects of human behaviour and psychology.”
But, Martin warns, “Coaching 'one-to-many' is even more of a skill and requires an artful approach that walks a fine line between coaching and other facilitative disciplines.”
Thankfully, an experienced Executive Coach, who is also an accomplished Team Coach, can help organisations to get their leadership team coaching right first time.
By focusing on the following 6 C’s of Successful Leadership Team Coaching a Team Coach can ensure that leadership team makes the impact the organisation wants.
Working with an expert Team Coach, Leaders can begin to gain clarity around what they are trying to achieve and then, clarity over the message they want to give when they speak to the rest of the organisation. It's only when they have absolute clarity of the goal that they can begin to communicate it to the rest of the organisation in a way that is clear and exciting.
“I think that by adopting a coaching approach within the team there is more openness to challenge and question, and both myself and my colleagues are thinking about things in more detail to really find the best solution, or what they need to do to overcome any barriers”*
2. Commercial Outcomes
An effective Team Coach will also help the team to determine what they are trying to achieve/what they want the organisation to do and, more importantly, how they will measure its success. There is a host of different success measures, depending on the goal. Example measures could be: business growth, staff retention, improving engagement scores or other strategically important measures that have a commercial impact.
“The return on investment was fast and tangible – the inspection result was excellent but managers also reported measurable improvements such as increased productivity, better team working, taking a more proactive approach, handling problems better and higher confidence levels.”*
3. Commitment and Collaboration
When the goal is set and clarified, it needs breaking down in a way that is meaningful for each member of the leadership team to ensure that each member is clear about what they must bring to the table. The Team Coach can also help Leaders to gain commitment from the Board. Very often this stage can be quite daunting, so part of gaining that commitment is through understanding others’ strengths better, so that the team can better support each other and establish greater alignment.
“Seeing the difference the programme has made to the team has piqued everybody’s interest. The leadership team is fully behind this because they can see that there is going to be a clear ROI.”*
Once the goal(s) is clarified and the leadership team is committed, they may need to start engaging the organisation too. A Team Coach can work with the team to look at the broader organisation; is the leadership and management population able to generate the desired result? If not, the Team Coach is perfectly positioned to help the team to engage others in the strategic direction that's being established. There are two key areas to focus on here; is the leadership team modelling what they want to see in the organisation, and how does the leadership team engage with the next tier of management?
“The positive moment is the realisation that a command culture is not the only way to get improvements! Coaching and development will help sustain long-term results, not just short-term fixes.”*
A good Team Coach works very hard with the organisation to make sure any team coaching programme delivers its desired outcomes by continually tracking development, making adjustments when necessary, and ensuring that results clearly indicate successful progress towards the goal.
" ‘Accelerating change through coaching’ is a great way to look at resolving those complex and difficult issues that you can never seem to find an answer to.”*
... And finally, a Team Coach will encourage the team to communicate and celebrate successes broadly and widely within the organisation. When this is done in a sustained way, the goal will simply become 'the way we do things around here'.
"This is a really engaging course with lots of great content which I can now translate into the workplace. It was a great opportunity for the leadership team to interact and support each others development.”*
* All quotes supplied by participants of Notion Programmes
Notion is a global expert in behaviour change. For more information about how we can help your organisation achieve its goals through successful leadership team coaching, click on the button below or call us for an informal chat on +44 (0) 1926 889 885.
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