• Cultivating positivity
• Making people feel valued, supported and listened to
• A constructive, coaching approach to handling issues and mistakes
Their Head of Talent commented how this approach had “provided line managers with the space to reflect, and the energy to take action to improve their people management.”
2. Develop authentic leadership that engages openly
A 2017 study conducted by mental health charity, MIND, questioned 15,000 workers about mental health at work. Only 1 in 4 said they would be likely to talk to their manager if they were experiencing a mental health problem.
Authentic leadership role models are open and invite trust and openness in return. Line managers are in a great position to challenge stigma and play a crucial role in making sure employees feel confident that disclosure of poor mental health will lead to support and not discrimination.
Training exists in various formats that will provide managers with the necessary knowledge to better handle mental health issues. Beyond the knowledge, it also requires confidence, self-awareness, emotional intelligence and empathetic listening to be seen as approachable and open.
In addition to knowledge and understanding The Dale Carnegie Course provides a holistic approach to leadership development in which people can work not just on what they need to do but also on who they need to be to break down cultural barriers
3. Help people to develop mental resilience
Surely one of the greatest gifts an organisation can offer its employees is the ability to help them help themselves? Giving people tools to help them look after their own wellbeing can enable them to better deal with pressure, and reduce the impact of stress. Known as Mental or Emotional Resilience this is not just the ability to bounce back, but also the capacity to adapt in the face of challenging circumstances, whilst maintaining a stable mental wellbeing. We are not born with Resilience – it’s something we can take steps to achieve.
Over half a century ago Dale Carnegie wrote his second best-seller “How to Stop Worrying and Start Living”. It comprises a “pick-and-mix” menu of practical steps to take to better deal with the effects of stress and worry. These principles are also included in The Dale Carnegie Course, causing people to take practical action to be in better control of their workload.
Over 9,000,000 people have participated in The Dale Carnegie Course to develop crucial skills to be the best that they can be, personally and professionally. Ultimately what’s good for the employee is good for the business – and its bottom line.
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