Knowledge has never been more democratic. We can, and do, access content at a frenetic pace so, unsurprisingly, we’re bringing those expectations to work.
Traditional training has had to up its game, becoming increasingly on-demand, blended, digital and bite-sized. So, what does this context mean for how organisations go about developing people’s skills to thrive in a modern workforce?
The bar has never been higher for immediate knowledge
People expect a lot because we can access knowledge so easily outside of work. We don’t need to wade through reams of plumbing instructions to find out how to change a tap, for example. There’s a short YouTube clip or Alexa can answer it! That’s what people want when it comes to training content in work. They don’t want to be inundated with loads of things that aren’t relevant.
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