Are there a set of factors that typify high performing organisations? What are the common themes?
High performance organisations share several features, that when working in unison over a sustained period of time, can deliver substantial financial and nonfinancial results that far outstrip others in their peer group.
In high performance organisations, fast revenue growth, high profitability and superior commercial returns are often present at the same time as high levels of employee satisfaction, customer care and innovation; as a result these organisations have better reputations and are perceived more positively by others.
Conversely, their poorer performing peers may possess less attractive qualities that prevent high performance. Organisations that experience overwhelming bureaucracy, archaic communication, contained decision making and low levels of accountability are unlikely to sustain performance in the long term and consequently they will be unable to withstand the onslaught of change in a VUCA world.
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