Most organisations I talk to spend a lot of time thinking and talking about change. However, when I ask how they would rate the success of their previous change programmes, the stories I hear are often not ones of enthusiasm and success.
Why is that? I think it comes down to a couple of things; not taking action when you can see a change isn’t working, not having people engaged and ready for the change, and a lack of assessment and measurement of the change.
By paying attention to these three areas, I believe that we can change those stories of change into ones of success, enthusiasm and excitement.
Know when change isn’t working
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