The role of HR in customer experience

The role of HR in customer experience
Promoted by The role of HR in customer experience

Get your customer experience right, and your revenue can increase between 10-12% – whilst at the same time creating happier customers who enjoy using your products or services.

It sounds simple, right? Just look at brands like Apple or Emirates that make things easier for their customers, or provide great customer service. Customers return to them again and again, often becoming brand advocates. And if customers don’t receive great experiences, then others are quick to hear about it. Companies know that in today’s on-demand, mobile and digital age, it’s important to get this right.

To continue reading FREE content

To continue reading
FREE content

For news and offers direct to your inbox and online, pop your details below.

Register

* By registering you agree that you have read and agree to our Terms and Conditions and that Executive Grapevine International Ltd and its partners may contact you regarding relevant content and products.

If you find yourself asked to register again, please make sure that your browser cookie is enabled.

We would like you to become part of HR Grapevine and join the most engaged online communities of HR Professionals in the UK. Thousands of HR Professionals just like you have already registered with HR Grapevine and we would like you to join in - its FREE!

However, an EU regulation coming our way means that to continue hearing from us, you will need to become a registered user. No matter the outcome of BREXIT, this regulation will apply to us while we remain in the UK and perhaps beyond.

Access across the HR Grapevine site will continue to be free of charge once you register. You will also be able to join our other communities for:

  • Recruiters
  • Business Leaders

Every reader we retain, is very important to us, and we would appreciate you taking the time to Register with us now.

Insights

Magazine Features