The rise of technology is sometimes seen as being responsible for removing much of the ‘human’ element of human resources. Yet, the most recent digital developments are succeeding in replacing a level of personalised interaction that candidates and employees value above all else.
That’s according to Andrew Wayland, Chief Technology Officer at Alexander Mann Solutions. He claims that recent innovations mean that digital communications can now be personalised to individuals. “However, the next wave of innovation looks set to take HR communications to the next level as vocal interfaces replace the keyboards and touchscreens of today,” he says.
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