Motel One HR: 'Employees are our most important asset'

As budget design hotel brand, Motel One continues to expand across Europe and the UK because the chain knows that nurturing and motivating its staff is core to the brand’s success. With a rating of 8.71/10 in its staff satisfaction survey last year, it is a development strategy that is clearly working.

Motel One’s Head of HR, Kerstin Winkelmann, shares the secrets behind the brand’s unique staff training and development programme and expansion plans…

What is your philosophy on staff training and development?

Our employees are our most important asset and therefore we put a high emphasis on training and supporting them. Development is key to motivate staff and engage them with the company and we see the long-term investment in our employees as we try to fill our management positions with our own talent. We give them the opportunity to become future leaders, and offer transfers within the company to learn and further develop.