Why Starbucks hires for attitude - not experience

Why Starbucks hires for attitude - not experience

“What sets a candidate apart in a job interview?” That’s a question Lisa Robbins, HR Director at Starbucks is frequently asked.

Well, “there’s no single answer; no magic formula for getting hired,” she says. That said, most interviewers would agree on the basics: successful candidates are invariably a combination of personable, competent at the job they are applying for, hardworking and committed, and confident but not overconfident.

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