Santander's HR Director: How HR can ensure their workforce reflects their communities

A workforce that reflects the community it serves will always benefit the bottom line.

However, with unconscious bias still clouding the hiring processes and diversity targets, for some, reachable only in the next few years, HR needs to work on improving this.

Enter Vicky Wallis, HR Director at Santander UK; she told us the “many” steps HR can take to ensure that the workforce reflects the communities they serve.

“Companies should recruit at both a national and local level to source talent from all parts of the country and offer training and development programmes for employees of all ages throughout the UK,” she said.