Poor recruitment | When onboarding goes wrong: The 5 most common problems and how to avoid them

Why does onboarding matter?

Nearly 20% of staff attrition occurs in the first 45 days. Poor onboarding plays a huge role in this. Frequently losing new starters hits your bottom line and can badly dent your recruitment budget (such a loss typically costing one third of a person’s whole compensation package).

But there can be even deeper damage. It leaves the remaining team short staffed, affecting morale, performance and customer experience. It can do reputational damage, too. In an age of social media, sites like Glassdoor mean an unimpressed former employee can spread their message far more widely than they could through word of mouth alone. So, what are the key onboarding pitfalls, and how can they be avoided?

1. Your people aren’t prepared