Many of our everyday choices are influenced by a 'default setting', which makes it easier to choose one thing over another. So how might we identify and switch default settings where we need to prompt a change in behaviour?
We’re constantly faced with tiny choices in life. Sometimes we know we ought to do one thing but it’s easier or more tempting to do the other – like picking up a donut instead of an apple. Sometimes the problem is we don’t quite get around to fulfilling our good intentions with actions.
So if your role involves trying to encourage colleagues to take particular actions (whether in compliance, health and safety, good well-being habits, team interactions, or anything else) it’s vital to understand the human fallibility which causes the gap between desirable and actual behaviour.
Would you like fries with that?
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