UK 
United States
ProCook has been named one of the UK's best workplaces for retail, hospitality and leisure, in an industry notorious for high staff turnover. People & ESG Director Sarah Wheatley explains how listening, recognition and 37 internal promotions in 17 months are keeping colleagues on board.
Sarah Wheatley
People & ESG Director, ProCook
What makes ProCook stand out as one of the UK’s best workplaces for retail, hospitality, and leisure?
It comes down to our people and the passion they have for the brand and our products. Our colleagues genuinely enjoy what they do and that comes through in both the way they serve our customers and our feedback surveys.
We know that creating a great customer experience starts with creating a positive experience for our colleagues, so we place a real emphasis on colleague engagement. Our retail leaders are very hands on and close to their teams which helps create an environment where people feel involved and able to make a difference.
