'Culture of fear' | Gail's Bakery HR denies using CCTV to spy on staff

Bakery chain Gail’s has rejected allegations it uses CCTV to spy on workers and find reasons to discipline them.

It comes after Sarah Woolley, General Secretary of the Bakers, Food, and Allied Workers Union (BFAWU), contacted Gail’s HR team with concerns of “serious instances of intimidation and trade union detriment” at a store in Bermondsey, London.

Alongside the suggestions of heightened CCTV surveillance, a report by Novara Media further revealed employee allegations of union busting, understaffing, and a “stressful and alienating” company culture.

CCTV to keep staff safe, not intimidated, Gail’s says

In her letter to Gail’s, Woolley reported complaints that bakery bosses were “watching workers on CCTV in an attempt to find reasons to discipline workers.”