Artificial sweetener? | How AI is already shaping the future of recruitment

Artificial intelligence (AI) is increasingly shaping recruitment practices, promising efficiency and innovation when screening candidates, streamlining interview processes and handling rejections. Yet, as organisations embrace AI tools to add efficiencies and speed to their hiring processes, are they trading off against quality of candidates, personal interaction and reducing it all to a numbers game?

We spoke to a handful of HR leaders, to explore the benefits, challenges, and future of AI in recruitment, and what it means for candidates and employers.

Efficiency at scale: The promise of AI

The most obvious benefit that AI brings is its ability to process vast amounts of data in record time and help sift through a huge number of applications. That alone threatens to transform the recruitment process and change the admissions policy for candidates who may be perfectly suited to a role.

Constanze Backhaus, Chief Human Resources Officer at TeamViewer, says: “AI enhances recruitment by significantly speeding up the process without compromising thoroughness. For instance, it can rapidly sort through thousands of applications, identify candidates with the closest match to specific roles, and even predict how well they might perform.”