Feedback is an important part of the people aspect of growing a business. It creates a culture of development where employees are constantly improving and growing. It also sets the scene for constant organisational development, where staff stay ahead of the curve with the skills needed to stay relevant.
However, feedback isn’t only for employers to give their staff. Opening these feedback channels allows staff to also tell their employer about any issues they have or how the business could be improved – if staff feel confident to share these issues with their employer, this can be an excellent channel to find out what processes need improving within your firm.