The benefits perception gap | Why you might not really understand your workforce's wants & needs

As an employer, you would like to think you understand your workforce well.

This includes their wants, desires, and needs. In the current competitive market, where benefits are as part of the reason, if not the main reason, a person joins a company, as much as pay – getting your benefits offering right can be a main element of your firm’s success. It can boost your attraction and retention, and lead to a thriving workforce.

However, according to research from Benefex, despite 64% of HR and Reward professionals rating their organisation’s employee experience as ‘excellent’, only 20% of global employees think the same (13% in the UK).

This indicates a growing need for employers to bridge this gap and understand why they aren’t adequately addressing the needs of their workforce.