What good looks like | 5 steps to mastering the onboarding process

According to Gartner research, only 12% of employees strongly agree that their organisations excel at onboarding. That’s a huge failure rate, within one of the first key interactions that your new starter will have with your business.

It's clear, then, that the process is broken for many. Luckily, with some very clear guidelines and actionable points, any HR leader can master the process and ensure that they’re offering an exemplary onboarding experience.

Let's delve into each element to understand how they contribute to successful onboarding.

1. Culture

Culture is the cornerstone of employee onboarding. It encompasses a company's values, history, and personality, setting the tone for an employee's journey. Beyond paperwork, companies should invest in showcasing their culture through initiatives like employee handbooks, company swag and personal stories shared via podcasts or testimonials.