Employee experience (EX) has become somewhat of a buzzword in recent years.
Once something that very few businesses prioritised, is now at the forefront of the minds of business leaders and executives, largely due to a prolonged skills gap and talent shortage.
Today, employee experience is as important as customer or client experience. A recent survey from McKinsey & Co has identified six archetype employees in the workplace, ranging from workers who go above and beyond, to employees who are headed for the door. The research illustrates that workers, whether they are conscious of it or not, all enter the workplace with their own set of desires, wants and attitudes.
Even though there might be ingrained characteristics in an employee, they might also traverse between these various personalities throughout their career, depending on their current situation and their attitude to their job role or company.
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