Tesco’s CEO, Ken Murphy, has recently made headlines for protecting his staff from the potential of violent attacks from customers through implementing body-worn cameras for staff, in hopes that this would deter abuse.
In an article published in the Mail on Sunday, the supermarket CEO writes: “As retailers, we work hard to make sure our stores are warm, welcoming and safe –not just for customers, but for the millions of people who stock the shelves, walk the floor and serve the tills. Like everyone, they deserve to be safe at work.
“But over the last couple of years, these unsung heroes are being made to feel less safe by the actions of some people: customers who will be verbally and physically abusive, or who will threaten and attack them when challenged.
“This is unacceptable. And for these colleagues, their families, and all of us who know someone who works in retail, it’s heartbreaking. So, what can we do?”
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