Nearly three quarters of business leaders are feeling pressure to implement AI at their organisations, but the vast majority are wary of giving up too much decision-making power, new research reveals.
In a survey of 1,000 business decision-makers from around the globe, conducted by Workday, 93% also said it’s important for humans to have oversight of AI or machine learning (ML) when making significant decisions.
"Our latest study confirms that AI & ML are essential for achieving success in the evolving landscape of work – this view is shared by the majority of business leaders globally. However, the organisations face difficulties with deploying these technologies because of skills deficits,” said Jens Löhmar, CTO Continental & DACH, Workday.
“Operationalisation of AI & ML Strategies also slows down due to ethical concerns, lack of data integrity and addressing employee fears that these technologies may displace jobs. To effectively embrace AI & ML, it is crucial to prioritise augmentation of human insight & decision making as well as collaborate with vendors who demonstrate a dedication to responsible AI practices and data integrity."
UK
United States

