In this myGrapevine+ exclusive article, we explore the problems being experienced by the leadership at BT. It includes:
A look at why BT workers are striking
Why BT's CEO Philip Jansen has justified the decision to give a below-inflation payrise to low-paid workers, despite the company recording a £1.8billion profit
How this is the latest in a troubling catalogue of events for the company, including the opening of a "food bank" at its Newcastle call centre.
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