Challenging times | Eight in ten small business owners face a 'cost of working' crisis

Eight in ten small business owners say they face a “cost of working” crisis, according to new research by TalkTalk Business.

The research by the business communications solutions provider found that, amidst rising costs and inflation, small businesses are also being held back by poor customer service from suppliers. Two-thirds (67%) of small businesses work with a supplier that has blamed poor customer service on the pandemic – despite Covid restrictions officially ending six months ago.