Culture | How to diagnose your employee experience for better engagement

The employee experience encapsulates everything your workers see, do, learn and feel during their journey with your organisation.

While sometimes used synonymously with the familiar buzzword employee engagement, the two are actually very different things. In fact, employee experience has a direct impact on employee engagement - so it’s important that we distinguish clearly between the two.

Understanding the effects of your employee experience can be challenging. After all, it encompasses so many areas, some of which aren’t directly under your control. However, it’s not impossible. There are a number of touchpoints within the employee journey that are identifiable regardless of the size, shape, or industry of your business, including: preboarding, onboarding, learning and development, promotion and offboarding.

To help you better understand how effective your employee experience is, we’ve identified 5 core pillars that you can use to diagnose frictions and sticking points throughout the employee lifecycle.