PR disaster | Lessons all leaders can learn from P&O's mass sacking fiasco

• After two years of financial turmoil, ferry company P&O made 800 staff redundant this week.

• However, the firm’s decision has been met with outrage, not least because of the ‘callous’ and sudden way the news was communicated to staff.

• Below are some of the lessons all firms should learn from P&O’s sacking scandal...

P&O Ferries sparked outrage after hundreds of the company’s staff were told via a video clip that, due to a massive financial black hole, they were being sacked immediately, to be replaced with cheaper agency staff.