‘The experience economy’ | PUMA's Head of People explains HR's role in driving better experiences and business results

In this myGrapevine+ exclusive, Leigh Gannon, Head of People and Organisation at PUMA UK & Ireland dives into:

• How HR can be used to align a business better towards improving customer relationships and satisfaction

• Why the ‘experience economy’ enables ‘HR to shine’

• Her advice to other companies when it comes to internal and external experiences

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