Connecting 90,000 disparate employees across customer care, administration, selling, distribution and operations was no mean feat for Vodafone, even before the coronavirus pandemic and the challenges it delivered, but by connecting virtually the business believes it has been able to improve links between far flung employees and ensure vital information reaches everyone at the most challenging time in its history.
In this myGrapevine+ exclusive feature hear from and Leanne Wood, Vodafone Group Chief Human Resources Officer and Patrick You, Vodafone Social Media & Channels Lead about:
The role technology played in their pandemic communication
The way its leaders connected with employees during the pandemic and why it mattered
What their ‘future-ready’ approach entails
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