'Better prepared' | Lessons from lastminute.com on getting through disruption with comms & wellbeing

In this myGrapevine+ exclusive lastminute.com's Chief of Culture reveals how he helped the firm rebound with a focus on good communication, CEO access and wellbeing programmes - highlighting what HR can do to navigate future disruption...
Lessons from lastminute.com on getting through disruption with comms & wellbeing
Deep Dive Category

For obvious reasons, the travel and tourism industry, with the likes of hospitality, has been amongst the worst hit by the COVID pandemic. With planes grounded for months on end and holidays cancelled, sometimes more than once, companies like lastminute.com, the online travel and leisure retailer, have been holding their breath over the past year.

In this myGrapevine+ exclusive we hear from Stuart Bagnell, Chief of Culture at lastminute.com about:

  • The impact of coronavirus on the sector and the firm

  • How his team responded to employee concerns amid the unprecedented uncertainty, to boost morale and wellbeing

  • The ways colleagues have taken to supporting one another and how HR has facilitated this activity

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